Support services
Accompanying talents in their international mobility is a major challenge for any company. The success of your international assignment projects, and more generally the success of your company, depends on the smooth installation and integration of your employees in the destination country.
Our relocation consultants are committed to assisting your employees in their new environment. Our services cover all aspects of their installation : coordinating the move, finding accommodation, opening bank accounts, assisting the family... We do everything possible to facilitate the life of your talents, so that they can imagine their new life with peace of mind.
Destination services: your relocation with Helma
Our "brigade" of experts is your relocation compass! We are at your side to define a support strategy adapted to the specific needs of your employees and your mobility policy. Whether you're looking for an integrated service package or an à la carte solution, our consultants are at your disposal to find the best solution for your company.
Coming from various professional and cultural backgrounds, our relocation experts speak more than 10 languages and are familiar with the issues encountered by new arrivals in their host country. They use all their skills, both in the office and in the field, to support your employees with our multi-service offer.
Housing
The question of accommodation is one of the first points to be settled during international mobility. This step is often stressful for the employee who is not familiar with the local market. The complexity of the real estate sector and the diversity of the actors are such that global accompaniment is often necessary to find a property in conformity with the expectations of your collaborator.
After the initial contact, we identify your employee's housing needs, and we accompany him/her in all the steps to be taken with the owners or real estate agencies (inventory of fixtures, signing of the lease, etc.). We also offer a range of services before the search for accommodation to accompany them in their new environment, as well as assistance at the time of their departure from the accommodation:
- Reconnaissance trip
- Search for temporary housing
- Search for permanent housing
- Settling in assistance
- Furniture rental assistance
- Move coordination
- Departure assistance
Administrative procedures
Often tedious, the administrative procedures related to the installation are complex to carry out. They require a good knowledge of the host country's system and its functioning. We provide local support to your employees so that they remain fully focused on their new professional projects. We put them in touch with the right people to facilitate the progress of their applications.
Thanks to our administrative expertise and our privileged contacts with various organizations, we take care of and follow up on all the administrative procedures involved in setting up a business:
- Affiliation to the National Social Security
- Registration with the Caisse d'Allocations Familiales
- Exchange of driving license / Driver’s licence exchange
- Opening of a bank account
- Coordination of translations
- Legalizations and apostilles
Supporting the Family
When a talent leaves for international mobility with his or her spouse and children, the entire family must be supported to facilitate their integration. The children's schooling and the spouse's assistance in his or her personal and professional projects are often the subjects of concern during a mobility project. Taking them into account is a guarantee of success for your employee as well as for your company. With the support of our partners, we accompany and advise families on all these essential subjects :
- Schooling assistance
- Support for the spouse
- Intercultural training
- Language courses
Relocation assistance at each step of the mobility process
We have defined a global support model with our relocation experts to offer quality support to companies and their employees:
- Single point of contact : sensitive to your IM policy and attentive to your talents, the Relocation & Destination Services Consultant (RDSC) is your dedicated contact. He or she supervises all the actions carried out by our various departments, our field consultants, and our partners to ensure smooth exchanges.
- Working in pairs ensures continuity in the event of absence and guarantees perfect knowledge of ongoing projects.
- Simple and measurable KPIs to monitor the progress of your files and customized reporting to your HR.
- A secure management platform to exchange confidential documents and control the completion of KPIs.
Certified ISO 9001 and EuRA Global Quality Seal, we have only one objective: to offer your company and your employees quality relocation services. For a smooth relocation, our Relocation Department will do everything possible to support you at every stage of your move with local assistance.
